My Cloud Security Partner is owned by
Instituut voor Natuurvorsing B.V.
Mincklelersstraat 7
5916 PE
Venlo
The Netherlands
Director: Daniel Lorencic
KvK Nummer: 71178422
VAT NL858610644B01
Products and services are delivered digitally within 24 hours of purchase. These purchases will be delivered delivered digitall by My Cloud Security Partner dba My Cloud Security Partner. We take great care in providing superb service to all of our customers and you can rest assured that our staff is working for you.
Physical products will be shipped within 72 business hours from our distribution center located in the Netherlands utilizing postal mail or DHL or other courier based on your location, and may take up to 14 days for delivery from the day it is shipped. Shipping fees are included in the cost of all items for free. Expedited shipping options are not available at this time. If tracking information is available, you will be provided your tracking number and tracking information via email. We ship to the Netherlands, France, and Italy. Shipments are sent to the exact address you have provided during the checkout process. If you need your item shipped to another address, or if you need your address updated please contact our support team as soon as possible. You are responsible for all duty and/or taxes on your purchase required by the destination country. Digital products and services within 24 hours of purchase by email to the address provided by you during the checkout process. Please make sure to check your junk or spam folder in case the email is flagged by your settings for links and/or attachments.
If you purchase a product from us, we request certain personally identifiable information from you on our order form. You must provide contact information (such as name, email, and billing address) and financial information (such as credit card number, expiration date). We use this information for billing purposes and to fill orders. If we have trouble processing an order, we will use this information to contact you.
The price of the item you have purchased was listed on the item page at the time of purchase, in your shopping cart, and is also listed below. You also may be responsible for paying VAT on your items and any duty or taxes from your local country that may be assessed during delivery. Please make sure to have your proper currency selected during checkout, we accept Pounds and Euro and if you do not select the proper currency you may be assessed currency conversion fees by your financial institution.
You are buying one of the following products:All sales are final for digital products. Customer disputes can be resolved through contacting customer service by email within 30 days of receipt of product. For hard goods, contact customer service by email and an RMA (Return Merchandise Authorization) will be issued. Customer must pay for postage for all returns. A refund will processed immediately once the product has arrived back to the return address Mincklelersstraat 7, 5916 PE, Venlo in The Netherlands. However, it may take up to 10 business days to fully deposit into your account.
Registering an account at My Cloud Security Partner is not required. However, during checkout you will be required to provide contact information such as name, email address, and billing address. We use your information to send you an order confirmation and update notifications for your order. As a returning customer you may also be eligible for any future promotions available for returning customers and/or repeat orders.
You agree that we may establish, in its sole discretion and without prior notice to you, a maximum amount of storage space that it will maintain for Content transmitted through the Site, and you agree that we have no responsibility or liability for the deletion or failure to store any messages, communications or other Content transmitted through the Site.
You agree that your use of our Services is solely at your own risk. You agree that such Service(s) is provided on an "as is," "as available" basis. We expressly disclaim all warranties of any kind, whether express or implied, including but not limited to the implied warranties of merchantability, fitness for a particular purpose and non-infringement. We make no warranty that the Services will meet your requirements, or that the Service(s) will be uninterrupted, timely, secure, or error free; nor do we make any warranty as to the results that may be obtained from the use of the Service(s) or as to the accuracy or reliability of any information obtained through the Service or that defects in the Service will be corrected. You understand and agree that any material and/or data downloaded or otherwise obtained through the use of Service is done at your own discretion and risk and that you will be solely responsible for any damage to your computer system or loss of data that results from the download of such material and/or data. We make no warranty regarding any goods or services purchased or obtained through the Service or any transactions entered into through the Service. No advice or information, whether oral or written, obtained by you from us or through the Service shall create any warranty not expressly made herein.
In no event will we, its parents, subsidiaries, affiliates, agents, officers, directors, employees or suppliers be liable to you or any third party for any direct, indirect, consequential, exemplary, incidental, special, or punitive damages, including lost profit, lost revenue, loss of data, or other damages arising from your use of the site, even if we have been advised of the possibility of such damages.
You agree to indemnify and hold us harmless, including our subsidiaries, affiliates, and all of our respective officers, agents, partners, and employees, from and against any loss, damage, liability, claim, or demand, including reasonable attorneys’ fees and expenses, made by any third party due to or arising out of your use of the Site; breach of these Terms and Conditions; any breach of your representations and warranties set forth in these Terms and Conditions; your violation of the rights of a third party, including but not limited to intellectual property rights; or any overt harmful act toward any other user of the Site with whom you connected via the Site.
Notwithstanding the foregoing, we reserve the right, at your expense, to assume the exclusive defense and control of any matter for which you are required to indemnify us, and you agree to cooperate, at your expense, with our defense of such claims. We will use reasonable efforts to notify you of any such claim, action, or proceeding which is subject to this indemnification upon becoming aware of it.
The Site may contain (or you may be sent via the Site) links to other websites (Third-Party Websites) as well as articles, photographs, text, graphics, pictures, designs, music, sound, video, information, applications, software, and other content or items belonging to or originating from third parties (Third-Party Content). Such Third-Party Websites and Third-Party Content are not investigated, monitored, or checked for accuracy, appropriateness, or completeness by us, and we are not responsible for any Third-Party Websites accessed through the Site or any Third-Party Content posted on, available through, or installed from the Site, including the content, accuracy, offensiveness, opinions, reliability, privacy practices, or other policies of or contained in the Third-Party Websites or the Third-Party Content. Inclusion of, linking to, or permitting the use or installation of any Third-Party Websites or any Third-Party Content does not imply approval or endorsement thereof by us. If you decide to leave the Site and access the Third-Party Websites or to use or install any Third-Party Content, you do so at your own risk, and you should be aware these Terms and Conditions no longer govern. No Reselling of Services on the Site You agree not to sell, resell, reproduce, duplicate, copy or use for any unauthorized purposes any portion of the Site, or use of or access to the Site.
Your dealings or communications through the Site with any party other than us are solely between you and that third party, and we do not make any representations or warranties with respect to any goods, services or information which may be obtained from such third parties and we shall not be liable therefore.
It is the express wish of the parties that the Terms and all related documents have been drawn up in English. General Except as explicitly stated otherwise, notice to us shall be given by postal certified mail and notice to you shall be given by an e-mail sent to the address you provided during the checkout process or through a general notice posted on our homepage. In addition, we may give you notice by certified mail to the postal address provided during the checkout process. Postal notice shall be deemed given 3 days after the date of mailing. E-mail notice shall be deemed given 24 hours after the e-mail is sent, unless the sending party is notified that the e-mail address is invalid.
This Site is operated and administered by us from our offices worldwide. We make absolutely no representation that materials or products on the Site are appropriate or suitable for use worldwide. If you choose to access this Site or purchase products from this Site, you are responsible for compliance with all local laws.
We strive to provide you with the best customer service possible, however if you are unhappy with your product or service after the return date we ask you to contact us to resolve your issue before initiating a dispute. Our team will always endeavor to resolve any issues with your purchase in good faith directly with you. We will respond to any customer service complaint within 2 working days by phone, or in writing within 10 working days with proposed resolutions. In the event that you dispute a purchase with your financial institution or credit card issuer prior to contacting us for a resolution, we will attempt to win the dispute with your financial institution by providing them all of the related information to your purchase.
The laws of the Netherlands in which we reside shall govern the Terms, without giving effect to its conflict of laws provisions. Any claim or controversy arising in any way out of or relating to the Terms shall be filed in a court of competent jurisdiction sitting in which we reside. Both parties consent to exclusive jurisdiction in the Netherlands.
We reserve the right, at our sole discretion, to change, modify or replace these Terms at any time. By continuing to access or use this Site after those revisions, you agree to be bound by the revised terms. If you do not agree to the new terms,in whole or in part, please stop using the Site.
The prevailing party in any litigation, arbitration proceeding or other action shall be awarded all of its or their costs and expenses including, but not limited to, reasonable attorney fees against the non-prevailing Party. This provision shall apply to such expenses incurred at the trial and all appellate levels, without respect to who is the initiating party and shall apply to an action for declaratory relief if the party instituting it asserts specific contentions concerning this Agreement which is ruled upon by the court or arbitration. Such reasonable attorney’s fees shall include, but not be limited to, fees for attorneys, paralegals, legal assistants and expenses incurred in any and all judicial, bankruptcy, reorganization, administrative receivership, or other proceedings affecting creditors' rights and involving a claim under this Agreement, even if such proceedings arise before or after entry of a final judgment. Any cause of action you may have with respect to the Site must be commenced within three (3) months after the claim or cause of action arises, notwithstanding any statutes of limitations to the contrary.
In purchasing any product, and/or availing yourself of any information contained in this website, you agree that we are not liable for any loss or injury caused in whole or in part by either negligence or contingencies beyond its control, or for any reason. In no event will we, or the contributors of information to this web site, be liable to you or anyone for any decision made or action taken in the purchase and use of any product or reliance on information in this Web site, or for any consequential, special or similar damages, even if advised of the possibility of such damages.